Call Queue not working with the Grandstream UCM6202

[Travis_Yealink]

(05-04-2017 05:46 PM)ttran Wrote:  I have the T22P, T28P, T26P, T41G, T46G, and T48G and I cannot get any of them to work with call queue on the Grandstream UCM6202 IP PBX box. Calling the queue from an internal extension works fine and the phone rings, but not from the outside line. Polycom and Grandstream phones works fine. All other features work fine except the call queue.

I contacted Grandstream and they said the problem is in the Yealink phones. Any solutions?

Hi,

May I know what do you mean "call queue"? Do you mean second incoming call?
Please kindly clarify.

By the way, we never do the compatible test with Grandstream PBX, so normally we don't suggest customer use Yealink phone with the PBX we didn't do the IOT test.

Regards,
Travis_yealink