Program DSS / Softkey for specific menu item

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Threaded Mode \| Linear Mode Program DSS / Softkey for specific menu item
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mcdowellster Offline

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Post: #1

Program DSS / Softkey for specific menu item

Hello,

As 3CX doesn't really have a shared mailbox option I've been working to make my own solution. As it stands, adding a shared extension will indeed make the voicemail light blink however it doesn't tell you WHICH mailbox has messages waiting. This is a problem for our customer service people.

I've been looking for a way to bring up:
Menu -> 4. Message -> 1. Voice Mail -> 1. View Voice Mail

With a single button press instead of having users browse these menus constantly. Using this menu would mean our users could see messages waiting in the corresponding lines.

Any advice / ideas?

10-25-2016 03:49 AM

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Messages In This Thread

Program DSS / Softkey for specific menu item - mcdowellster - 10-25-2016 03:49 AM

RE: Program DSS / Softkey for specific menu item - Kevin_Yealink - 10-25-2016, 02:01 PM

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