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T55A won´t logout
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aroza Offline
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Posts: 1
Joined: Feb 2023
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Post: #1
T55A won´t logout
I have a customer that has several T55A register on Teams, and he reports that after upgrading the phone to the latest firmware, the phone does not allow the user to logout. (The user presses the logout button but the phone does nothing. Event after multiple restarts.

Has anyone experienced this?

Thanks,

Ariel.
08-31-2023 11:48 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,514
Joined: Jan 2014
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Post: #2
RE: T55A won´t logout
(08-31-2023 11:48 PM)aroza Wrote:  I have a customer that has several T55A register on Teams, and he reports that after upgrading the phone to the latest firmware, the phone does not allow the user to logout. (The user presses the logout button but the phone does nothing. Event after multiple restarts.

Has anyone experienced this?

Thanks,

Ariel.

Hi Ariel,

I don't know if this is also the case with Teams firmware, but normally after a firmware update the phone has to be reset to factory settings to prevent problems with the previous settings.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-01-2023 12:50 AM
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