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+--- Forum: T5X Series (/forumdisplay.php?fid=58)
+--- Thread: T55A won´t logout (/showthread.php?tid=46863)
T55A won´t logout - aroza - 08-31-2023 11:48 PM
I have a customer that has several T55A register on Teams, and he reports that after upgrading the phone to the latest firmware, the phone does not allow the user to logout. (The user presses the logout button but the phone does nothing. Event after multiple restarts.
Has anyone experienced this?
Thanks,
Ariel.
RE: T55A won´t logout - complex1 - 09-01-2023 12:50 AM
(08-31-2023 11:48 PM)aroza Wrote: I have a customer that has several T55A register on Teams, and he reports that after upgrading the phone to the latest firmware, the phone does not allow the user to logout. (The user presses the logout button but the phone does nothing. Event after multiple restarts.
Has anyone experienced this?
Thanks,
Ariel.
Hi Ariel,
I don't know if this is also the case with Teams firmware, but normally after a firmware update the phone has to be reset to factory settings to prevent problems with the previous settings.