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T48U BLF show line status for selected users
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integral Offline
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Posts: 2
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Post: #1
T48U BLF show line status for selected users
Hello,

Customer asked me about ability to show BLF line status only for selected users (on Yealink T48U screen), AND BLF line status should not been shown on other (not selected) users IP Phone screen (Yealink T48U). Phones are conected to 3CX.

Current status:
Each user can assign the function of the DSS button on the IP Phone screen in such a way that he has the ability to add a BLF button.

This results BLF in showing line status (e.g. busy, free, ringing) of any subscriber.

Anticipation:
The above functionality works only for a specific group of users. [not see line status on every user]

Please let me know is it possible to achieve such functionality and how ?
Is it possible to block selecting BLF by loading Template ?
07-16-2023 05:24 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
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Post: #2
RE: T48U BLF show line status for selected users
(07-16-2023 05:24 PM)integral Wrote:  Hello,

Customer asked me about ability to show BLF line status only for selected users (on Yealink T48U screen), AND BLF line status should not been shown on other (not selected) users IP Phone screen (Yealink T48U). Phones are conected to 3CX.

Current status:
Each user can assign the function of the DSS button on the IP Phone screen in such a way that he has the ability to add a BLF button.

This results BLF in showing line status (e.g. busy, free, ringing) of any subscriber.

Anticipation:
The above functionality works only for a specific group of users. [not see line status on every user]

Please let me know is it possible to achieve such functionality and how ?
Is it possible to block selecting BLF by loading Template ?

Hi,

I think this question belongs more on the 3CX forum than on the Yealink forum, because the phones are fully provisioned by 3CX, after which adjustments are not really possible anymore.
You could adjust the template, but then you have no support from 3CX if something no longer works.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-17-2023 12:39 AM
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integral Offline
Junior Member
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Posts: 2
Joined: Mar 2019
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Post: #3
RE: T48U BLF show line status for selected users
Hello

Thank you for reply. 3CX do not support custom phone temaplate, they support just their standard template: https://www.3cx.com/docs/blf/

We use custom template for phone adjustment and we look for solution to provide block of BLF use from Yealink T48U side.

We want to block Yealink user from selecting DDS touch BLF (hide BLF to select from level of touch Yealink menu). Is it possible ?

Thanks.

(07-17-2023 12:39 AM)complex1 Wrote:  
(07-16-2023 05:24 PM)integral Wrote:  Hello,

Customer asked me about ability to show BLF line status only for selected users (on Yealink T48U screen), AND BLF line status should not been shown on other (not selected) users IP Phone screen (Yealink T48U). Phones are conected to 3CX.

Current status:
Each user can assign the function of the DSS button on the IP Phone screen in such a way that he has the ability to add a BLF button.

This results BLF in showing line status (e.g. busy, free, ringing) of any subscriber.

Anticipation:
The above functionality works only for a specific group of users. [not see line status on every user]

Please let me know is it possible to achieve such functionality and how ?
Is it possible to block selecting BLF by loading Template ?

Hi,

I think this question belongs more on the 3CX forum than on the Yealink forum, because the phones are fully provisioned by 3CX, after which adjustments are not really possible anymore.
You could adjust the template, but then you have no support from 3CX if something no longer works.
07-17-2023 12:51 AM
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