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Yealink Forums » IP Phone Series » General topics v » Correct password don't work anymore

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Correct password don't work anymore
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Flying8882 Offline
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Posts: 2
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Post: #1
Correct password don't work anymore
Hello,

We are using the following desk phone models:

SIP-T19P_E2
SIP-T42G
SIP-T46G
SIP-T48G

They all have the same problem: one day when I wanted to log in to one of them and change some settings, I couldn't even though I used the right password. I tried it with the other devices, but almost everywhere I have the same behavior.

Can someone explain what is happening?
04-12-2023 07:18 PM
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thomas.dahl@web.de Offline
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Posts: 1
Joined: Jul 2018
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Post: #2
RE: Correct password don't work anymore
(04-12-2023 07:18 PM)Flying8882 Wrote:  Hello,

We are using the following desk phone models:

SIP-T19P_E2
SIP-T42G
SIP-T46G
SIP-T48G

They all have the same problem: one day when I wanted to log in to one of them and change some settings, I couldn't even though I used the right password. I tried it with the other devices, but almost everywhere I have the same behavior.

Can someone explain what is happening?

I have the same problem. Did you figure out what to do?
10-10-2023 04:05 PM
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Flying8882 Offline
Junior Member
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Posts: 2
Joined: Apr 2023
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Post: #3
RE: Correct password don't work anymore
(10-10-2023 04:05 PM)thomas.dahl@web.de Wrote:  
(04-12-2023 07:18 PM)Flying8882 Wrote:  Hello,

We are using the following desk phone models:

SIP-T19P_E2
SIP-T42G
SIP-T46G
SIP-T48G

They all have the same problem: one day when I wanted to log in to one of them and change some settings, I couldn't even though I used the right password. I tried it with the other devices, but almost everywhere I have the same behavior.

Can someone explain what is happening?

I have the same problem. Did you figure out what to do?

No, unfortunately not.
10-10-2023 07:47 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,526
Joined: Jan 2014
Reputation: 44
Post: #4
RE: Correct password don't work anymore
Hi,

Are the phones remotely provisioned?
If so, ensure that the password is not changed on the remote provisioning server.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-10-2023 10:39 PM
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TheKirbyGroup Offline
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Posts: 3
Joined: May 2022
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Post: #5
RE: Correct password don't work anymore
sound silly but have you tried loading the admin page in a different browser? Or incognito mode
11-03-2023 11:00 PM
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larrycore Offline
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Posts: 1
Joined: Nov 2023
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Post: #6
RE: Correct password don't work anymore
Any solutions for this? I'm having the same problem with a T48S. On the phone I can login without a problem, but from my computer I get a bad ID/PW error.

I even changed the password on the phone itself, to be 100% sure I had the right one, but had the same issue. Tried Chrome, incognito mode, Edge, and Firefox.
11-10-2023 06:40 AM
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