[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Yealink Forums » IP Phone Series » T4x Series » exp43 Stuck on Wellcome Screen

Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
exp43 Stuck on Wellcome Screen
Author Message
nolto Offline
Junior Member
**

Posts: 47
Joined: Feb 2020
Reputation: 0
Post: #1
exp43 Stuck on Wellcome Screen
Hello,

One of our customer's 2 EXP43 devices stuck on welcome screen one day apart.

Yealink forum only have solution for EXP40.
Do you have a suggestion for this case?
[Image: NAI6u7p.jpeg]
Nolto Bilişim
Yeastar Türkiye Distributor.
Yealink Türkiye Sub-Distributor
(This post was last modified: 02-03-2023 04:57 PM by nolto.)
02-03-2023 04:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Mastervoice_Italy Offline
Junior Member
**

Posts: 4
Joined: Feb 2014
Reputation: 0
Post: #2
RE: exp43 Stuck on Wellcome Screen
Same problem.
Reboot of the phone and it work for some days then happens again
05-23-2023 05:46 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
danantonielli Offline
Junior Member
**

Posts: 2
Joined: Nov 2022
Reputation: 0
Post: #3
RE: exp43 Stuck on Wellcome Screen
Did you ever find a solution for this?
08-03-2023 10:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Dylanp Offline
Junior Member
**

Posts: 1
Joined: Jul 2022
Reputation: 0
Post: #4
RE: exp43 Stuck on Wellcome Screen
Was this ever resolved?
11-21-2023 01:37 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
rafal.majek Offline
Junior Member
**

Posts: 1
Joined: Nov 2023
Reputation: 0
Post: #5
RE: exp43 Stuck on Wellcome Screen
I had the same problem with T48U + EXP43. I contacted the seller and received new firmware 108.86.0.147 (not available on the Yealink website). After the update, everything works fine.
11-29-2023 04:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
sles Offline
Junior Member
**

Posts: 16
Joined: Nov 2019
Reputation: 0
Post: #6
RE: exp43 Stuck on Wellcome Screen
(11-29-2023 04:42 PM)rafal.majek Wrote:  After the update, everything works fine.

New firmware helps only on some phones, not on all.
Looks like connecting to another usb port is solution.
12-15-2023 02:48 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T42G - Stuck at Welcome screen Maciejp 1 935 12-22-2023 01:47 AM
Last Post: complex1
Information T46U + EXP43 BLF list not populating in correct sequence Andi_Dee 1 1,262 10-10-2023 05:46 PM
Last Post: roland@simplicloud.co.za
  T46U + EXP43 Stuck on Welcome Screen after update danantonielli 2 3,417 10-06-2023 10:04 PM
Last Post: roland@simplicloud.co.za
Photo T46G LED blinks when screen is off W 4 8,339 03-29-2023 05:36 AM
Last Post: matthewchubb
  Yealink T42G Phone stuck at Welcome LFC 12 30,855 08-08-2022 04:16 PM
Last Post: markvdheijden
  Yealink T42S and T42G Phone stuck at Welcome Pierre06 7 11,762 01-10-2022 11:36 PM
Last Post: Pierre06
  T48U - how to remove the DND button from main screen ckatz@bluip.com 1 4,587 11-10-2021 12:05 AM
Last Post: sbrammer
Bug Transfer to Broadworks Network Directory Contacts - screen timeout issue livehappy42 0 2,755 10-27-2021 07:58 AM
Last Post: livehappy42
  T48U -- BLF and touch screen gvard 0 2,476 10-19-2021 04:16 PM
Last Post: gvard
  T42G - Stuck at Welcome screen clevoip 1 5,293 10-15-2021 01:28 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication