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exp43 Stuck on Wellcome Screen - Printable Version

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exp43 Stuck on Wellcome Screen - nolto - 02-03-2023 04:57 PM

Hello,

One of our customer's 2 EXP43 devices stuck on welcome screen one day apart.

Yealink forum only have solution for EXP40.
Do you have a suggestion for this case?
[Image: NAI6u7p.jpeg]


RE: exp43 Stuck on Wellcome Screen - Mastervoice_Italy - 05-23-2023 05:46 PM

Same problem.
Reboot of the phone and it work for some days then happens again


RE: exp43 Stuck on Wellcome Screen - danantonielli - 08-03-2023 10:15 AM

Did you ever find a solution for this?


RE: exp43 Stuck on Wellcome Screen - Dylanp - 11-21-2023 01:37 AM

Was this ever resolved?


RE: exp43 Stuck on Wellcome Screen - rafal.majek - 11-29-2023 04:42 PM

I had the same problem with T48U + EXP43. I contacted the seller and received new firmware 108.86.0.147 (not available on the Yealink website). After the update, everything works fine.


RE: exp43 Stuck on Wellcome Screen - sles - 12-15-2023 02:48 PM

(11-29-2023 04:42 PM)rafal.majek Wrote:  After the update, everything works fine.

New firmware helps only on some phones, not on all.
Looks like connecting to another usb port is solution.