CONNECT ERROR while using the Remote Phone Book

[simon templar]

Greetings,

First of all, congratulations to Yealink team.
I have been waiting for a long time for an affordable and nice (DECT) SIP over WLAN Phone. I just got my W52P/W52H today, played 20 minutes with it, and love it. I actually ordered 3 more wireless handsets.
If all the tests are going good, we will probably equip all of our offices.

Anyway.. I was trying to use the Remote Phone Book.
I did not really find any detailed information about it in the documentation.

So I went to the CONTACTS tabs in the web interface, I did export the XML file template, I put it on a web server, then put the full URL under REMOTE PHONE BOOK.

I can see the directory name in the W52H, but when I hit OK it display CONNECT ERROR.

Any help appreciated !

[Yealink Support]

Hello,
1. Maybe you use the incorrect remote phonebook xml file, please use attached file.
2. What's your base firmware? 25.30.0.20?
Any other questions please let me know.
Thanks.

[simon templar]

(05-24-2013 04:43 PM)Yealink Support Wrote:  Hello,
1. Maybe you use the incorrect remote phonebook xml file, please use attached file.
2. What's your base firmware? 25.30.0.20?
Any other questions please let me know.
Thanks.

Hi,

This file is better - It works -, but the template is incorrect..:
-> Any name with one <Telephone> </Telephone> tag will show a number under "Number"
-> Any name with more than one <Telephone> tag, will show only the name, with no numbers
-> I tried to enter <Number> and <Mobile> since it's what the phone is trying to display, in this case nothing show

My suggestions:
- First of all, make a template for the REMOTE PHONE BOOK available under the web interface of the station (I have Firmware Version 25.30.0.20 and Hardware Version 25.1.0.0.0.0.0)

- Make it so <Name> </Name> is required
-> Anything in between <Name> </Name> should be displayed as the Administrator wants it:

For example, if I write:
<directoryentry>
<Name> Simon Templar </name>
<pHone>2345234</phone>
<Telephone>2345234</telephone>
<CELL>2345234</mobile>
<other>2345234</other>
<test>2345234</test>
</directoryentry>

The phone will display the name, and the fields that were used as tagged:
Simon Templar
pHone:2345234
Telephone: 2345234
CELL: 2345234
other: 2345234
test: 2345234

Also, where are the firmware available for download ?

Thank you !

---

Something else is not working correctly also:
If I make a change in the XML file, there is no way to reload it simply.
I either have to wait for the Update Time Interval to be reached, OR change the Update Time Interval then submit.

If I leave the Update Time Interval as it is and submit, the phones will not be updated.

[Yealink Support]

Hi Simon,
-> Any name with more than one <Telephone> tag, will show only the name, with no numbers
[Yealink]: Sorry let's check what's the problem

For example, if I write:
<directoryentry>
<Name> Simon Templar </name>
<pHone>2345234</phone>
<Telephone>2345234</telephone>
<CELL>2345234</mobile>
<other>2345234</other>
<test>2345234</test>
</directoryentry>
[Yealink]: Sorry currently we can't support such feature. Maybe we can do this in the future.

Something else is not working correctly also:
If I make a change in the XML file, there is no way to reload it simply.
I either have to wait for the Update Time Interval to be reached, OR change the Update Time Interval then submit.
If I leave the Update Time Interval as it is and submit, the phones will not be updated.
[Yealink]: Let's check what's the problem.
Any update will let you know ASAP. Thanks for your feedback.

[Yealink Support]

Hi Simon,
You can download the firmware from our website:
http://www.yealink.com/SupportDownloadfi...8&flag=142

[simon templar]

Hello,

Any fix on the problem with multiple numbers for the same person ?

Thank you

[Yealink Support]

You can fill multiple numbers for the same person, format is like this:
<DirectoryEntry>
<Name>Stefano</Name>
<Telephone>122</Telephone>
<Telephone>132</Telephone>
<Telephone>142</Telephone>
<Telephone>152</Telephone>
</DirectoryEntry>

But you can't modify the display name for each number, for example, home number or others.

[simon templar]

(06-13-2013 02:57 PM)Yealink Support Wrote:  You can fill multiple numbers for the same person, format is like this:
<DirectoryEntry>
<Name>Stefano</Name>
<Telephone>122</Telephone>
<Telephone>132</Telephone>
<Telephone>142</Telephone>
<Telephone>152</Telephone>
</DirectoryEntry>

But you can't modify the display name for each number, for example, home number or others.

That is not working.
I have an entry with :

<DirectoryEntry>
<Name>Mark</Name>
<Telephone>1234567890</Telephone>
<Telephone>0987654321</Telephone>
</DirectoryEntry>


When I select Mark in the Directory of a W52P, it displays:

Name:
Mark
Number: 0987654321
Mobile:
<NoNumber>

[Yealink Support]

Hi Simon,
Sorry this is a bug, and we are fixing it now. When the new firmware is ready, i will post it here.
Thanks.

[Yealink Support]

Hello all,
We fixed this issue in below firmware：
ftp://Cathy:6br6pcyl@ftp.yealink.com/fir...0.0.29.rom
But now we can only support two numbers for a person, because our handset can only display two numbers.
Thanks.