CONNECT ERROR while using the Remote Phone Book - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: Dect Phone Series (/forumdisplay.php?fid=6) +--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23) +--- Thread: CONNECT ERROR while using the Remote Phone Book (/showthread.php?tid=455) Pages: 1 2 |
CONNECT ERROR while using the Remote Phone Book - simon templar - 05-16-2013 03:00 AM Greetings, First of all, congratulations to Yealink team. I have been waiting for a long time for an affordable and nice (DECT) SIP over WLAN Phone. I just got my W52P/W52H today, played 20 minutes with it, and love it. I actually ordered 3 more wireless handsets. If all the tests are going good, we will probably equip all of our offices. Anyway.. I was trying to use the Remote Phone Book. I did not really find any detailed information about it in the documentation. So I went to the CONTACTS tabs in the web interface, I did export the XML file template, I put it on a web server, then put the full URL under REMOTE PHONE BOOK. I can see the directory name in the W52H, but when I hit OK it display CONNECT ERROR. Any help appreciated ! RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 05-24-2013 04:43 PM Hello, 1. Maybe you use the incorrect remote phonebook xml file, please use attached file. 2. What's your base firmware? 25.30.0.20? Any other questions please let me know. Thanks. RE: CONNECT ERROR while using the Remote Phone Book - simon templar - 05-24-2013 06:58 PM (05-24-2013 04:43 PM)Yealink Support Wrote: Hello, Hi, This file is better - It works -, but the template is incorrect..: -> Any name with one <Telephone> </Telephone> tag will show a number under "Number" -> Any name with more than one <Telephone> tag, will show only the name, with no numbers -> I tried to enter <Number> and <Mobile> since it's what the phone is trying to display, in this case nothing show My suggestions: - First of all, make a template for the REMOTE PHONE BOOK available under the web interface of the station (I have Firmware Version 25.30.0.20 and Hardware Version 25.1.0.0.0.0.0) - Make it so <Name> </Name> is required -> Anything in between <Name> </Name> should be displayed as the Administrator wants it: For example, if I write: <directoryentry> <Name> Simon Templar </name> <pHone>2345234</phone> <Telephone>2345234</telephone> <CELL>2345234</mobile> <other>2345234</other> <test>2345234</test> </directoryentry> The phone will display the name, and the fields that were used as tagged: Simon Templar pHone:2345234 Telephone: 2345234 CELL: 2345234 other: 2345234 test: 2345234 Also, where are the firmware available for download ? Thank you ! Something else is not working correctly also: If I make a change in the XML file, there is no way to reload it simply. I either have to wait for the Update Time Interval to be reached, OR change the Update Time Interval then submit. If I leave the Update Time Interval as it is and submit, the phones will not be updated. RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 05-28-2013 02:12 PM Hi Simon, -> Any name with more than one <Telephone> tag, will show only the name, with no numbers [Yealink]: Sorry let's check what's the problem For example, if I write: <directoryentry> <Name> Simon Templar </name> <pHone>2345234</phone> <Telephone>2345234</telephone> <CELL>2345234</mobile> <other>2345234</other> <test>2345234</test> </directoryentry> [Yealink]: Sorry currently we can't support such feature. Maybe we can do this in the future. Something else is not working correctly also: If I make a change in the XML file, there is no way to reload it simply. I either have to wait for the Update Time Interval to be reached, OR change the Update Time Interval then submit. If I leave the Update Time Interval as it is and submit, the phones will not be updated. [Yealink]: Let's check what's the problem. Any update will let you know ASAP. Thanks for your feedback. RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 05-28-2013 02:14 PM Hi Simon, You can download the firmware from our website: http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=308&flag=142 RE: CONNECT ERROR while using the Remote Phone Book - simon templar - 06-13-2013 10:07 AM Hello, Any fix on the problem with multiple numbers for the same person ? Thank you RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 06-13-2013 02:57 PM You can fill multiple numbers for the same person, format is like this: <DirectoryEntry> <Name>Stefano</Name> <Telephone>122</Telephone> <Telephone>132</Telephone> <Telephone>142</Telephone> <Telephone>152</Telephone> </DirectoryEntry> But you can't modify the display name for each number, for example, home number or others. RE: CONNECT ERROR while using the Remote Phone Book - simon templar - 06-14-2013 08:26 AM (06-13-2013 02:57 PM)Yealink Support Wrote: You can fill multiple numbers for the same person, format is like this: That is not working. I have an entry with : <DirectoryEntry> <Name>Mark</Name> <Telephone>1234567890</Telephone> <Telephone>0987654321</Telephone> </DirectoryEntry> When I select Mark in the Directory of a W52P, it displays: Name: Mark Number: 0987654321 Mobile: <NoNumber> RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 06-14-2013 01:44 PM Hi Simon, Sorry this is a bug, and we are fixing it now. When the new firmware is ready, i will post it here. Thanks. RE: CONNECT ERROR while using the Remote Phone Book - Yealink Support - 06-20-2013 11:39 AM Hello all, We fixed this issue in below firmware: ftp://Cathy:6br6pcyl@ftp.yealink.com/firmware/25.30.0.29.rom But now we can only support two numbers for a person, because our handset can only display two numbers. Thanks. |