[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Cannot Login to Teams
Author Message
YealinkPhones Offline
Junior Member
**

Posts: 2
Joined: Jun 2020
Reputation: 0
Post: #1
Cannot Login to Teams
Has anyone had the issue of not being able to get past the Teams sign in window?

I click Sign In it take me to Company Portal and then I receive the following:

Error
Could not sign in. You will need to sign in again. If you see this message again, please contact your company support.

Factory reset and firmware upgrade to .104 hasn't fixed anything.

I was registered in Intune but had policy issues. I deleted the device to refresh it and try again, but now I cant get past this.
(This post was last modified: 06-18-2020 09:52 PM by YealinkPhones.)
06-18-2020 09:51 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #2
RE: Cannot Login to Teams
(06-18-2020 09:51 PM)YealinkPhones Wrote:  Has anyone had the issue of not being able to get past the Teams sign in window?

I click Sign In it take me to Company Portal and then I receive the following:

Error
Could not sign in. You will need to sign in again. If you see this message again, please contact your company support.

Factory reset and firmware upgrade to .104 hasn't fixed anything.

I was registered in Intune but had policy issues. I deleted the device to refresh it and try again, but now I cant get past this.

Hi,

I think you have to follow what the error message suggests: "contact your company support".

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-19-2020 03:15 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
YealinkPhones Offline
Junior Member
**

Posts: 2
Joined: Jun 2020
Reputation: 0
Post: #3
RE: Cannot Login to Teams
(06-19-2020 03:15 PM)complex1 Wrote:  
(06-18-2020 09:51 PM)YealinkPhones Wrote:  Has anyone had the issue of not being able to get past the Teams sign in window?

I click Sign In it take me to Company Portal and then I receive the following:

Error
Could not sign in. You will need to sign in again. If you see this message again, please contact your company support.

Factory reset and firmware upgrade to .104 hasn't fixed anything.

I was registered in Intune but had policy issues. I deleted the device to refresh it and try again, but now I cant get past this.

Hi,

I think you have to follow what the error message suggests: "contact your company support".

That would be a great answer except I am the company support. These are newly purchased devices I'm trying to setup for end users. I wouldn't think the common end user would be posting on a vendor support forum.
(This post was last modified: 06-19-2020 05:01 PM by YealinkPhones.)
06-19-2020 05:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
harald Offline
Junior Member
**

Posts: 7
Joined: Sep 2016
Reputation: 0
Post: #4
RE: Cannot Login to Teams
Have the same problem with the T58.
I think it regards on the Android enterprise system, so the Phone want to create a Workprofile after roll out to company portal.
I tried to fix it the whole day, but no solution yet.

Have you found a solution for this case ?

Thanks Harald
09-02-2020 03:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Singanamalla Offline
Junior Member
**

Posts: 1
Joined: Jun 2018
Reputation: 0
Post: #5
RE: Cannot Login to Teams
I see the error on my Yealink T58A, I did factory reset and upgraded and no luck
Firstly system time is not syncing, do any changes its not syncing with cn.pool.ntp.org time
Unable to login to TEAMS, attached the error message


Attached File(s) Thumbnail(s)
   
09-07-2020 04:21 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
harald Offline
Junior Member
**

Posts: 7
Joined: Sep 2016
Reputation: 0
Post: #6
RE: Cannot Login to Teams
Hi Guys,
I found a solution for my tenant.
I got 2 problems in my intune configuration:
1. I deactivate the Android admin roll in. So I had to activate it again for devices.
2. in Conditional Access I had to rules that only devices could connect to exchange (necessary for Teams) which are completely enrolled. Thats Ok, but when you use Android Enterprise, the system tries to generate an Android Enterprise system on the phones which would not work.
So please look at these to points in your intune configuration.
Look also in this Tech Support:
https://techcommunity.microsoft.com/t5/m...a-p/330432

regards
Harald
09-07-2020 06:10 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T58A - Impossible to flash with Teams firmware algas32 4 6,129 01-12-2024 09:33 PM
Last Post: algas32
  T58A and TEAMS APP schmidt_as 2 6,606 12-21-2023 09:45 AM
Last Post: Cecelia Cruz
  yealink vp59 upgrade teams msteffens 1 2,848 12-08-2023 06:40 PM
Last Post: complex1
  Teams - T56a offline in Teams admin panel after 131 brandone 16 31,234 09-06-2023 08:53 AM
Last Post: ITSourcePro
  T56A Upgrade SIP to Teams wpolakoff 1 2,738 07-12-2023 07:49 PM
Last Post: complex1
  T57W using for Teams Telephony ck@itgnt.com 1 3,086 03-17-2023 08:27 PM
Last Post: complex1
  T58 Latest FW Teams wont sign in Trixxz 1 4,221 10-25-2022 11:23 PM
Last Post: WesleyRyan
  MP54 - Teams - Display Call Queue ID Hexanet 0 2,330 10-18-2022 04:33 PM
Last Post: Hexanet
  MP58 -> SIP / later back to Teams arupper 0 3,148 08-16-2022 04:51 PM
Last Post: arupper
  SIP-T58 - How do I install/setup Teams xlntech1 0 4,268 04-26-2022 08:59 PM
Last Post: xlntech1

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication