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Dennis_1 · 09-22-2017 01:26 PM

We use a UDP multicast video stream on our PCs. When the PC is directly connected to our network the UDP multicast stream shows fine on the PC. When we connect the PC through the PC port on the phone, the UDP multicast video stream is all jumbled up on the PC and not watchable.

We have both a T21 E2 and T46 phones and tried on both. Neither one works.

Anyone have any ideas?

09-27-2017 01:59 AM

Hi Dennis,
This is strange, is it possible to provide a video record of this issue?
To rectify the issue, we need you to reproduce this issue and then send the config.bin file, pcap traces, and syslog on level 6 so we can investigate it.
Please refer to this FAQ, and send the log files to below link.

http://support.yealink.com/faq/faqInfo?id=313

http://ftp.yealink.com/?ShareToken=0188F...A566E0C9AA

Kind Regards
Samuel Wang

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