[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T29 Contacts and Photos
Author Message
jrsarvis Offline
Junior Member
**

Posts: 4
Joined: Nov 2015
Reputation: 0
Post: #1
T29 Contacts and Photos
Having a problem with 3cx v15.5 firmware 46.81.0.110 uploading directory and photos. Is 3cx v12.5 directory a format different than v15.5?
09-20-2017 04:59 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Johnson_Yealink Offline
Administrator
*******

Posts: 65
Joined: Apr 2017
Reputation: 0
Post: #2
RE: T29 Contacts and Photos
Dear Customer,

This is Johnson from Yealink technical support team, nice to work with you.
Can you tell me which directory feature is you need?
Local directory or remote phone book?
How do you uploading the directory into your phone.
Would you please provide the directory file for us, I will test it on locally.

Your feedback in two business days will be highly appreciated.

BR
Johnson
09-21-2017 07:11 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jrsarvis Offline
Junior Member
**

Posts: 4
Joined: Nov 2015
Reputation: 0
Post: #3
RE: T29 Contacts and Photos
Local directory - Phone system is 3cx v15.5

Use contact.tar

Inside contact.tar are files ContactData.xml and photo.tar

Lines inside auto provisioning file are:

local_contact.data.url = %%PROVLINKLOCAL%%/ContactData.xml
local_contact.data_photo_tar.url = %%PROVLINKLOCAL%%/Contact.tar

Attached please find my Contact.tar


Attached File(s)
.tar  Contact.tar (Size: 27.5 KB / Downloads: 11)
09-21-2017 04:07 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Johnson_Yealink Offline
Administrator
*******

Posts: 65
Joined: Apr 2017
Reputation: 0
Post: #4
RE: T29 Contacts and Photos
Dear Customer,

I have tested these files on locally, it can work fine.

Auto provisioning file:

#!version:1.0.0.1

local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

Note:
Would you please upload two files on 3CX server.
One is ContactData.xml, another is Contact.tar.

Any update, please feel free to let me know.

BR
Johnson


Attached File(s) Thumbnail(s)
   
09-22-2017 03:17 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jrsarvis Offline
Junior Member
**

Posts: 4
Joined: Nov 2015
Reputation: 0
Post: #5
RE: T29 Contacts and Photos
You have confirmed the problem exactly. Your test is the exact setup of mine that continues to fail. Why won't the Yealink T29G read/download these files. The logo / screen saver wallpaper / vlan settings / line keys... all upload and work fine. The directory and photos are not being read/uploaded from the provisioning template.

Any other ideas?
09-22-2017 02:01 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jrsarvis Offline
Junior Member
**

Posts: 4
Joined: Nov 2015
Reputation: 0
Post: #6
RE: T29 Contacts and Photos
(09-22-2017 03:17 AM)Johnson_Yealink Wrote:  Dear Customer,

I have tested these files on locally, it can work fine.

Auto provisioning file:

#!version:1.0.0.1

local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

Note:
Would you please upload two files on 3CX server.
One is ContactData.xml, another is Contact.tar.

Any update, please feel free to let me know.

BR
Johnson

"Any update, please feel free to let me know."

Update is still not working.

Confirmed the file structure of ContactData and Contact.tar are correct.
I can confirm that provisioning server is working correctly with all changes with the exception of phone directory and photos.

I changed the IP address and used the following
local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

T-29's have no problem with 3cx v12.5 with photos or directories...

Can you help with this problem?
09-27-2017 04:05 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Local Contacts Restore Problem ipcsolutions 1 7,137 08-31-2020 09:31 PM
Last Post: ipcsolutions
  T48 Photos jsarvis 15 40,812 11-30-2017 07:01 AM
Last Post: banderlog
  How to auto provision the local directory contacts mcsmith86 1 12,588 06-27-2014 02:39 PM
Last Post: Yealink Support
  AutoProvision Local Contacts with Pictures kg4ysy 2 14,726 07-02-2013 03:18 AM
Last Post: kg4ysy

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication