T20 initializing please wait

[ORANUX]

Dear

suddenly our T20 phone stop booting and display this message on screen ( initializing please wait), we try recovery mode via TFTP but after finishing update, same problem.

is there any procedure can help to solve this issue.

Regards,

[James_Yealink]

Hi,

We have replied you in ticket.

Regards,
James

[fmanhica1]

HI all,

hi have the same problem with 2 sip-t20p phones, i have try recovery mode via tftp but after finishing update, problem persists.

initializing please wait

any solution for this?

best regards

---

HI all,

hi have the same problem with 2 sip-t20p phones, i have try recovery mode via tftp but after finishing update, problem persists.

initializing please wait

any solution for this?

best regards

(06-02-2015 12:28 AM)Yealink_James Wrote:  Hi,

We have replied you in ticket.

Regards,
James

[James_Yealink]

In TFTP server, can you see a firmware download record? Please make sure that phone download firmware correctly.

If phone still not work, there is no other way to restore.
Does the issue occur after a faliure firmware upgrading or a sudden power outage?

Regards,
James

[ORANUX]

Hi
for our case, suddenly phone stop working without any modification on firmware..
attached snapshot for TFTP Updating

[James_Yealink]

So it doesn't work after recovery mode update?
If yes, please rename it to T20.rom and check again. It's case-sensitive. Also you can try another T20 firmware.

Regards,
James

[fmanhica1]

(06-04-2015 10:59 PM)Yealink_James Wrote:  So it doesn't work after recovery mode update?
If yes, please rename it to T20.rom and check again. It's case-sensitive. Also you can try another T20 firmware.

Regards,
James

hi, its happen after a power failure, i have tried to upgrade with 2 diferent version and its loaded sucessfull but after restart it stops on the same point. " initializing please wait "