T22P Registration fail after reboot of IPPBX DRAYTEK 2820N

[vigortek]

Hello,

I use T22P with IPPBX Draytek 2820n.

When IPPBX reboot, T22P have problem to register to IPPBX We have to do it manualy on the phone

Please I need help so that T22P will be register directly to IPPBX.


Best regards.

---

T22P have firmware 7.72.0.30

[James_Yealink]

Hi Vigortek,

You can set the Server Expires Times under account interface to a shorter value like 120s then phone will check the register status every 60s.

Since server don't send any packet to phone so phone can't recognize that the server is down/up.

Regards,
James

[vigortek]

(12-02-2014 02:56 PM)Yealink_James Wrote:  Hi Vigortek,

You can set the Server Expires Times under account interface to a shorter value like 120s then phone will check the register status every 60s.

Since server don't send any packet to phone so phone can't recognize that the server is down/up.

Regards,
James

Hello James,

Thanks for your reply,so I put the value to 120s or 60s ????


Thanks

[James_Yealink]

Both value are OK.
If you set the value to 120s phone will check the register status every 60s.
If you set the value to 60s phone will chcek the register status every 30s.

You have to divide the value with 2 to get a real time.

James

[vigortek]

(12-02-2014 04:09 PM)Yealink_James Wrote:  Both value are OK.
If you set the value to 120s phone will check the register status every 60s.
If you set the value to 60s phone will chcek the register status every 30s.

You have to divide the value with 2 to get a real time.

James

ok I wiil do and wait for the result. I will be back to you as soon as I have a result of the setting.

Thanks

[vigortek]

(12-02-2014 02:55 AM)vigortek Wrote:  Hello,

I use T22P with IPPBX Draytek 2820n.

When IPPBX reboot, T22P have problem to register to IPPBX We have to do it manualy on the phone

Please I need help so that T22P will be register directly to IPPBX.


Best regards.

---

T22P have firmware 7.72.0.30

Hello,

I have made the setting and all work well now.
Thanks a lot.

Best regards

---

I reboot IPPBX Vigor 2820n and T22p is registered, I see also on IPPBX status that phone T22P is registered.

All work well now.

Best kinds.

[vigortek]

Hello,
Small problem this morning after puting the Server Expires Times to 120s.
IPPBX status say that T22P is offline this morning, but T22P say that it's registered.

I put the value to 60s, so I am waiting until tomorrow morning to see the status of T22P in IPPBX.

I do not understand what happening ????

Best regards,

[vigortek]

(12-04-2014 12:46 AM)vigortek Wrote:  Hello,
Small problem this morning after puting the Server Expires Times to 120s.
IPPBX status say that T22P is offline this morning, but T22P say that it's registered.

I put the value to 60s, so I am waiting until tomorrow morning to see the status of T22P in IPPBX.

I do not understand what happening ????

Best regards,

Hello,

Every morning, IPPBX say that T22P is offline, but when I look setting of T22P, I see that it's registered. I have to go in account setting to apply again so that IPPBX can say that T22P is online.

Please help me because I can not do this every morning !!!!

You can take control of T22P to see.

Best regards.

[James_Yealink]

Hi Vigortek,

When IPPBX say that the phone is offline, can you make a call?
The problem only happens after you changing the Expire time?
How many phones registered to the IPPBX? All of them have the problem?

Regards,
James

[vigortek]

(12-05-2014 04:30 PM)Yealink_James Wrote:  Hi Vigortek,

When IPPBX say that the phone is offline, can you make a call?
The problem only happens after you changing the Expire time?
How many phones registered to the IPPBX? All of them have the problem?

Regards,
James

yes T22P can make a call but can not receive when IPPBX say that it's offline.
Only T22P is offline ,other phone are online.

Thanks