[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T41P phones not reconnecting to 3CX
Author Message
3cxuser Offline
Junior Member
**

Posts: 1
Joined: Sep 2016
Reputation: 0
Post: #1
T41P phones not reconnecting to 3CX
We have been having issues with Yealink phones, primarily T41P, not reconnecting to 3CX in event of connectivity loss i.e. internet router rebooted or ISP issue.

Initially we started with 3CX hosted through a 3CX partner, it was v14. We then purchased our own 3CX v15 PRO 8 calls and host it in Azure cloud. So we changed the hosting company, changed the 3CX version but the problem remains. We have an SSL Certificate and the CA is on the Yealink approved list. Phones run the latest firmware 36.80.0.130 and have been reprovisioned and reset a few times. The problem does not affect all phones and every time. There is no pattern on one occasion 2 out of 12 phones pop out, another day it could be a different phone etc. I have to reboot phones to connect to the network again.

It looks like the issue is with the phones rather than the phone system. I would appreciate any advice
09-28-2016 10:46 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Quinlan_Yealink Offline
Junior Member
**

Posts: 23
Joined: Oct 2016
Reputation: 0
Post: #2
RE: T41P phones not reconnecting to 3CX
hi
Could you help get system config and export syslog to syslog server. We will analysis syslog.
p.s. I porvide a SOP that how to export syslog to server in following link:http://ftp.yealink.com/?ShareToken=BDE081093A597521F84EAB6A2AE1490A35D1F9CE


Attached File(s)
.pdf  How to use Server Syslog on Yealink Phones.PDF (Size: 489.56 KB / Downloads: 2)
10-12-2016 08:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Phones crash using VM Impress1 1 566 03-29-2022 09:54 PM
Last Post: Yisroel_MongoTEL
  T41P/T48G/T58V IPv6 SIP Issues ReubenFarrelly 22 45,500 08-01-2021 06:14 PM
Last Post: Phil2021
  T41P Yealink phone wants to talk to the Verizon mother ship nestman 1 2,801 06-14-2021 05:00 PM
Last Post: complex1
  T41P and OpenVPN coltarushalo 0 1,873 05-26-2021 02:58 AM
Last Post: coltarushalo
  Need to completely reset phones Chris708 1 2,396 02-26-2021 03:58 AM
Last Post: Chris708
  T46S/T46G show green icon (blf) although phones disconnected (Asterisk) jobst 0 2,139 09-16-2020 04:29 AM
Last Post: jobst
  T41P custom logo ausadmin 1 3,721 05-17-2020 08:21 AM
Last Post: complex1
  T41P-Call Forward Off Code don't work ?? flgh 2 4,426 03-05-2020 03:33 PM
Last Post: jolouis
  Using a shared phonebook managed bij phones johandezwaan 1 3,523 09-30-2019 01:32 PM
Last Post: mara
  Yealink Wireless IP Phones RyanL 2 4,261 08-19-2019 03:03 PM
Last Post: jolouis

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication