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Call Pickup display on T46G
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jmac Offline
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Post: #1
Call Pickup display on T46G
When using the T38G in conjunction with 3CX and using a BLF to pick up a call ringing at another extension, the display will update to show the information of the calling party.

When performing the same function on the T46G, it shows either the dialed call pickup code or the information of the called party (extension picked up) rather than the incoming caller info.

Is there a way to have the T46G show the calling party info when using BLF as directed call pickup?

T38G is using firmware 38.70.0.198
T46G is using firmware 28.71.0.176
03-28-2014 11:03 AM
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Yealink Support Offline
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Post: #2
RE: Call Pickup display on T46G
Please test the latest version of T46G again.
03-28-2014 08:33 PM
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jmac Offline
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RE: Call Pickup display on T46G
(03-28-2014 08:33 PM)Yealink Support Wrote:  Please test the latest version of T46G again.

I tested firmware 28.72.0.1, it has the same problem.
03-29-2014 06:03 AM
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Yealink Support Offline
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RE: Call Pickup display on T46G
Sorry. Please test this version for 3CX which has solved this issue now.
28.71.1.13.rom
03-29-2014 11:44 AM
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jmac Offline
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RE: Call Pickup display on T46G
(03-29-2014 11:44 AM)Yealink Support Wrote:  Sorry. Please test this version for 3CX which has solved this issue now.
28.71.1.13.rom

I tested 28.71.1.13, it did not resolve the issue.
03-29-2014 09:04 PM
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Yealink Support Offline
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RE: Call Pickup display on T46G
Do you reset to factory and test again?
03-31-2014 08:36 AM
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jmac Offline
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RE: Call Pickup display on T46G
(03-31-2014 08:36 AM)Yealink Support Wrote:  Do you reset to factory and test again?

I reset to factory and reprogrammed; now it works.

Thanks.
03-31-2014 10:54 PM
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