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Dialog-Info Call Pickup
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Greysi Offline
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Post: #1
Dialog-Info Call Pickup
3CX V12 SP3
Yealink T38G FW 38.70.0.180

Account \ Advanced : “Dialog-Info Call Pickup” enabled


I have three phone’s in a group. Someone call phone A. My wish is, that phone B and C see the callnr on their phone-display.


-

DSS Key \ Line Key : Type: Call Park

Working!

I see the number on my display and the “PickUp” buttons appear in the menu.
But this feature works only for one number, not for a group.

-

DSS Key \ Line Key : Type: Direct Pickup

Value: *20*

Working!
02-25-2014 04:45 PM
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Greysi Offline
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Post: #2
RE: Dialog-Info Call Pickup
/Push

any idea?

Or only works with FW V71?
04-29-2014 08:59 PM
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Yealink Support Offline
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Post: #3
RE: Dialog-Info Call Pickup
I think you can enable "Visual and Audio Alert for BLF Pickup". This feature should be supported by SIP server.

Enter the webpage->Phone->Features->Call Pickup, enable Visual Alert for BLF Pickup.
The visual and audio alert for BLF pickup features allow the supervisor’s phone to play
an alert tone and display a visual prompt (e.g. "6001<-6002", 6001 is the monitored
extension) when the monitored user receives an incoming call. The visual alert for BLF
pickup feature also enables the supervisor to pick up the incoming call of the monitored
user by pressing the Pickup soft key directly.
05-04-2014 10:59 PM
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Greysi Offline
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Post: #4
RE: Dialog-Info Call Pickup
That's my problem:

"But this feature works only for one number, not for a group."
05-16-2014 05:21 PM
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Yealink Support Offline
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Post: #5
RE: Dialog-Info Call Pickup
If you want to use "Dialog-Info Call Pickup", I think this group pick up should be configured in server side in NOTIFY message.
05-17-2014 11:22 AM
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ModCraig Offline
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Post: #6
RE: Dialog-Info Call Pickup
(05-17-2014 11:22 AM)Yealink Support Wrote:  If you want to use "Dialog-Info Call Pickup", I think this group pick up should be configured in server side in NOTIFY message.


I do not think 3cx can do group blf notification... You can restrict pickup to a group I think via the group management but not sure you can do a group blf.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
05-18-2014 01:29 AM
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cleviton Offline
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Post: #7
RE: Dialog-Info Call Pickup
I think this is a bug because the Yealink IP Phone SIP-T27G does not refresh the most recently received NOTIFY messages.

Following capture hint monitoring:
(05-17-2014 11:22 AM)Yealink Support Wrote:  NOTIFY sip:5991@phoneipaddr:5060 SIP/2.0
v: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK3ceecd02
Max-Forwards: 70
f: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
t: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
m: <sip:202@asteriskserveripaddr:5060>
i: 0_472292147@phoneipaddr
CSeq: 103 NOTIFY
User-Agent: Asterisk PBX - OpenS Tecnologia
Subscription-State: active
o: dialog
c: application/dialog-info+xml
l: 558

<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1" state="full" entity="sip:202@asteriskserveripaddr">
<dialog id="202" call-id="pickup-0_472292147@phoneipaddr" local-tag="190612704" remote-tag="as75cd87a9" direction="recipient">
<remote>
<identity display="202">sip:202@asteriskserveripaddr</identity>
<target uri="sip:202@asteriskserveripaddr"/>
</remote>
<local>
<identity display="202">sip:202@asteriskserveripaddr</identity>
<target uri="sip:202@asteriskserveripaddr"/>
</local>
<state>early</state>
</dialog>
</dialog-info>


SIP/2.0 200 OK
Via: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK3ceecd02
From: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
To: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
Call-ID: 0_472292147@phoneipaddr
CSeq: 103 NOTIFY
Contact: <sip:5991@phoneipaddr:5060>
User-Agent: Yealink SIP-T27G 69.84.0.10
Content-Length: 0


NOTIFY sip:5991@phoneipaddr:5060 SIP/2.0
v: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK7cd1503c
Max-Forwards: 70
f: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
t: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
m: <sip:202@asteriskserveripaddr:5060>
i: 0_472292147@phoneipaddr
CSeq: 104 NOTIFY
User-Agent: Asterisk PBX - OpenS Tecnologia
Subscription-State: active
o: dialog
c: application/dialog-info+xml
l: 572

<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="2" state="full" entity="sip:202@asteriskserveripaddr">
<dialog id="202" call-id="pickup-0_472292147@phoneipaddr" local-tag="190612704" remote-tag="as75cd87a9" direction="recipient">
<remote>
<identity display="User Name Extern">sip:22225555@asteriskserveripaddr</identity>
<target uri="sip:22225555@asteriskserveripaddr"/>
</remote>
<local>
<identity display="User Name 1">sip:5988@asteriskserveripaddr</identity>
<target uri="sip:5988@asteriskserveripaddr"/>
</local>
<state>early</state>
</dialog>
</dialog-info>


SIP/2.0 200 OK
Via: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK7cd1503c
From: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
To: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
Call-ID: 0_472292147@phoneipaddr
CSeq: 104 NOTIFY
Contact: <sip:5991@phoneipaddr:5060>
User-Agent: Yealink SIP-T27G 69.84.0.10
Content-Length: 0


NOTIFY sip:5991@phoneipaddr:5060 SIP/2.0
v: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK4ece7870
Max-Forwards: 70
f: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
t: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
m: <sip:202@asteriskserveripaddr:5060>
i: 0_472292147@phoneipaddr
CSeq: 105 NOTIFY
User-Agent: Asterisk PBX - OpenS Tecnologia
Subscription-State: active
o: dialog
c: application/dialog-info+xml
l: 210

<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="3" state="full" entity="sip:202@asteriskserveripaddr">
<dialog id="202">
<state>terminated</state>
</dialog>
</dialog-info>


SIP/2.0 200 OK
Via: SIP/2.0/UDP asteriskserveripaddr:5060;branch=z9hG4bK4ece7870
From: <sip:202@asteriskserveripaddr>;tag=as75cd87a9
To: "User Name 2" <sip:5991@asteriskserveripaddr:5060>;tag=190612704
Call-ID: 0_472292147@phoneipaddr
CSeq: 105 NOTIFY
Contact: <sip:5991@phoneipaddr:5060>
User-Agent: Yealink SIP-T27G 69.84.0.10
Content-Length: 0


Yealink's software engineering should correct this behavior so that the device displays the correct group user information, as soon as possible.
10-31-2018 03:54 PM
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