T41P Custom logo file TFTP only?

[JamesK]

So I found the section about using a customer logo. It shows in the example a TFTP server. But I was wondering if it can use anything else other then a tftp server? like an ftp server or http? I found this section an I did add it.

####################################################
## Configure the access URL of the Logo File ##
####################################################
#(For SIP-T42G and SIP-T41P IP phones only)
lcd_logo.url =http://websiteaddress/image.dob

#lcd_logo.delete = =http://localhost/all
#Delete all custom logo files
lcd_logo.delete = http://localhost/all

#Configure the logo mode (For SIP-T42G and SIP-T41P IP phones only).
#0-Disabled, 1-System logo (default), 2-Custom logo
phone_setting.lcd_logo.mode = 2

The settings seem correct and it did make the change for the customer logo in the web gui but it does not look like it is downloading the file. Thoughts?

[Yealink Support]

Hi JamesK,

Yes. You can use other server like ftp or http/https.
About your issue , make sure the resolution of the SIP-T42G/T41P IP phones is 192*64 graphic and your dob file should be limit to it.

[JamesK]

(11-26-2013 10:25 AM)Yealink Support Wrote:  Hi JamesK,

Yes. You can use other server like ftp or http/https.
About your issue , make sure the resolution of the SIP-T42G/T41P IP phones is 192*64 graphic and your dob file should be limit to it.

ok that is good to know. I have been working on this on and off yesterday with no luck. I kept trying http but could not get anywhere. So I decided to give up and go to tftp to see if I can make it work. No luck really there either.

Here is what I did.

1. Put the 192x64 dob file in my 3CDaemon TFTP folder. Only file in there.
2. Turned it on. Took ip address from it put it the field as follows:
lcd_logo.url = tftp://192.168.2.11/image.dob
3. Saved it.
4. Let the phone autoprovision and pull configuration file down.
5. Verified that Custom Image is on but no image downloaded
6. Checked 3CDaemon, the phone failed to reach out and hit tftp.

This is where the problem is. The phone is not reaching out and trying to pull down the file. Not sure where the disconnect is. I am running firmware 36.71.0.60 on the T41P phone.

Question is why is the phone not reaching out? is it possible the lcd_logo.url = is wrong? I have seen that before on this same phone when it came to the linekey.2.extension = which is the correct one. There was a post about it somewhere on here and it was to be corrected on the pull down files but, it has not been and is not going to be until after dec or jan i forget.

[Yealink Support]

Hi JamesK,

Sorry for the bug. We don't add this syntax to the firmware and you just can upload logo in the webpage.
i have submitted this issue to our R&D. If this issue is fixed, i will update for you.

[JamesK]

(11-27-2013 09:42 AM)Yealink Support Wrote:  Hi JamesK,

Sorry for the bug. We don't add this syntax to the firmware and you just can upload logo in the webpage.
i have submitted this issue to our R&D. If this issue is fixed, i will update for you.

Just to be clear you are saying it is not going to down load the file due to a bug in your firmware?

[Yealink Support]

Hi JamesK,

Yes. Sorry for this issue again. We will release a new version in early December.

[JamesK]

(11-28-2013 05:34 PM)Yealink Support Wrote:  Hi JamesK,

Yes. Sorry for this issue again. We will release a new version in early December.

has this issue been resolved in the new firmware release?

[Yealink Support]

Hi JamesK，

Sorry. Yes. This issue has been solved in the latest version in our website.
http://www.yealink.com/Upload/T4X/201401...72.0.1.zip
Please browser our release note of version 72.
http://www.yealink.com/Upload/T4X/201401...V72%20.pdf

[JamesK]

(01-11-2014 09:11 AM)Yealink Support Wrote:  Hi JamesK，

Sorry. Yes. This issue has been solved in the latest version in our website.
http://www.yealink.com/Upload/T4X/201401...72.0.1.zip
Please browser our release note of version 72.
http://www.yealink.com/Upload/T4X/201401...V72%20.pdf

i have tested this and it works for tftp and ftp but it the ftp with only anonymous log in. I want to be able to do ftp://userid:password@location.com/filename.dob i cannot make that work. i am guessing that is a bug?

[Yealink Support]

Hi JamesK,

I test it in our ftp in T41P and it can work well.

1. Put the 192x64 dob file in my FTP folder. Only file in there.
2. FTP should set the username and password(For example, admin/123456)
3. Add below syntax in your CFG file (y000000000036.cfg)
----------------------------------------------
#!version:1.0.0.1
phone_setting.lcd_logo.mode = 2
lcd_logo.url = ftp://admin:123456@10.2.91.147/filename.dob
------------------------------------------------------
4. Put your CFG file to a server, and copy this URL to the server URL of T41P's webpage.
For example, http://10.2.91.142:8080/y000000000036.cfg

5. Chick autoprovisioning now. Then it will download y000000000036.cfg and go to download filename.dob.

Can you check again as my above steps?