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Yealink Forums » IP Phone Series » T4x Series » exp43 Stuck on Wellcome Screen

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exp43 Stuck on Wellcome Screen
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nolto Offline
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Posts: 57
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Post: #1
exp43 Stuck on Wellcome Screen
Hello,

One of our customer's 2 EXP43 devices stuck on welcome screen one day apart.

Yealink forum only have solution for EXP40.
Do you have a suggestion for this case?
[Image: NAI6u7p.jpeg]
Nolto Bilişim
Yeastar Türkiye Distributor.
Yealink Türkiye Sub-Distributor
(This post was last modified: 02-03-2023 04:57 PM by nolto.)
02-03-2023 04:57 PM
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Mastervoice_Italy Offline
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Post: #2
RE: exp43 Stuck on Wellcome Screen
Same problem.
Reboot of the phone and it work for some days then happens again
05-23-2023 05:46 PM
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danantonielli Offline
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Post: #3
RE: exp43 Stuck on Wellcome Screen
Did you ever find a solution for this?
08-03-2023 10:15 AM
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Dylanp Offline
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Post: #4
RE: exp43 Stuck on Wellcome Screen
Was this ever resolved?
11-21-2023 01:37 AM
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rafal.majek Offline
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Post: #5
RE: exp43 Stuck on Wellcome Screen
I had the same problem with T48U + EXP43. I contacted the seller and received new firmware 108.86.0.147 (not available on the Yealink website). After the update, everything works fine.
11-29-2023 04:42 PM
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sles Offline
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Post: #6
RE: exp43 Stuck on Wellcome Screen
(11-29-2023 04:42 PM)rafal.majek Wrote:  After the update, everything works fine.

New firmware helps only on some phones, not on all.
Looks like connecting to another usb port is solution.
12-15-2023 02:48 PM
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