W60P (and also W76P) unable to get IP address

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode W60P (and also W76P) unable to get IP address
Author	Message

francsalazar Offline

Junior Member

Posts: 1

Joined: Jul 2022

Reputation: 0

Post: #1

W60P (and also W76P) unable to get IP address

As per the title, those models are unable to get an IP. I have tried all the suggestions on https://support.yealink.com/en/portal/kn...ec1b681096 but the problem persists.

We have tested the phones on different networks and the problem persists.

What we have found out is that after about 4 days of haveing the phones unplugged, if we try to use them, we are able to get an IP, and it stays registered for about 5 minutes before losing the IP address and they are unreachable. We have factory reset them after that and still no IP address.

08-16-2022 07:16 AM

« Next Oldest | Next Newest »

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	Roaming between W76P	l.calderon	0	57	11-27-2024 06:00 PM Last Post: l.calderon
	Unable to save changes on my W70B when using a mobile device	WelshPaul	1	2,105	05-02-2024 11:58 PM Last Post: Matt Hannigan
	W76P Global Error when dialing	SPGSITSupport	2	5,423	10-07-2023 10:55 AM Last Post: digiaustin
	yealink w60p data initializing (W56H)	gijoe	4	16,601	01-26-2022 06:17 PM Last Post: complex1
	unable to login to GUI after factory reset	RMA	0	2,696	01-24-2022 10:57 PM Last Post: RMA
	W60P Key Lock Issues	Pettis	1	4,141	01-20-2022 08:55 PM Last Post: complex1
	W60B Compromised and unable to factory reset	socialtelecoms	3	11,007	01-07-2022 12:22 AM Last Post: Yisroel_MongoTEL
	Different Local SIP port for each SIP account on W60P	SPC_Support_Hassan	8	23,524	12-04-2020 10:29 AM Last Post: SteveD101
	W60P remote control	DaveBoulden	3	9,961	10-14-2020 12:59 PM Last Post: complex1
	Power of signal W60P	pascal mear	1	6,161	08-05-2020 02:24 PM Last Post: complex1

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Log in