DND overwrite

[moshebt]

Is there a way to set an alert-info that would overwrite DND, or to be able to define specific caller I’d to overwrite DND,
use case would be I want on specific events to reach the phone even when DND.

Thanks

[Aishion_Yealink]

(12-14-2017 05:33 AM)moshebt Wrote:  Is there a way to set an alert-info that would overwrite DND, or to be able to define specific caller I’d to overwrite DND,
use case would be I want on specific events to reach the phone even when DND.

Thanks

Dear customer,

This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

Our phones support "DND Emergency" feature, allows users to receive the incoming calls from some authorized numbers even if the DND feature is activated. This feature is disabled by default, you can go Web UI configure this feature as below(Multiple numbers are separated by commas):

Feature > Forward&DND > DND

   

   

For more information, please kindly refer to below guide from page 370:

http://download.support.yealink.com/down...V82_22.pdf

If any question, please feel free to contact us.

Best Regards
Aishion