IP Dialing

[jvitolas]

I have a T28P and T22P with firmware 7.70.0.141. We have sites conecte, when I get a call from our Taxas site it records 811605, but when I dial the call does not go thorugh. I downgraded on phone T28P to firmware 2.61.0.80 and i don't have this issue. On the phone with the firmware 7.70.0.141 the ip dial was disable and still have the issue.

[Yealink Support]

Hi Jvitolas,
If you don't want to disable the IP direct call, you can upgrade to our 7.70.0.140 in our website:
http://www.yealink.com/Upload/firmware/T....0.140.zip
After upgrade, please reset to facotry default and check again.
Thanks.

[Silvester Norman]

Usually it takes too much time to enter IP addresses through the alphanumeric input mode. One has to switch between number input mode (for digits) and alphanumeric input mode (for ‘.’ separating them). This can be inconvenient to some users whole are not computer savvy.

[Yealink Support]

(08-02-2013 08:36 PM)Silvester Norman Wrote:  Usually it takes too much time to enter IP addresses through the alphanumeric input mode. One has to switch between number input mode (for digits) and alphanumeric input mode (for ‘.’ separating them). This can be inconvenient to some users whole are not computer savvy.

Hi Silvester,
Do you mean it's inconvenient to input Ip address to make the IP direct call?
You can just input for example "10*1*2*9" instead of "10.1.2.9", and it will also dial out "10.1.2.9"
Thanks.

[myombo]

(07-04-2013 02:47 AM)jvitolas Wrote:  I have a T28P and T22P with firmware 7.70.0.141. We have sites conecte, when I get a call from our Taxas site it records 811605, but when I dial the call does not go thorugh. I downgraded on phone T28P to firmware 2.61.0.80 and i don't have this issue. On the phone with the firmware 7.70.0.141 the ip dial was disable and still have the issue.

Hi,

I would like to know if the issue was resolved as i am facing the same problem with my T23G(i.e i cant make calls by selecting a number from the received calls list).

If that is the case, what was the solution??

Thanks in advance.

[Karl_Yealink]

Hi，

You can upgrade to the lastest firmware which can be downloaded from Yealink website.
Then configure this parameter through autoprovision：
features.redial_via_local_sip_server.enable = 1

Firmware Link: http://support.yealink.com/attachmentDow...0.0.60.zip

[myombo]

Hi,

Thanks a lot.
I did this yesterday and it worked.

[jmoore]

Hi!

In case you're in the market for a great CTI solution that offers features like click to dial and screen pop up notes, among others, you can check out Tenfols. It integrates with over 150 CRMs and phone systems and only takes a few minutes to set up. https://www.tenfold.com/integrations/yealink/