Ring Tones

[Charliestott]

Hi
I have an issue with a pbx and distinctive ring tones.
what i need is the following .
Phones are t20's t26. t38. t42, t46's w52's (28 total)

so
external call tone 1
internal call tone 2

external call transfer tone 2 ? (shows as internal call should be tone 1)

external call on hold and transfer should be tone 2 !!

Hope this can be answered and is possible.

i have a Zycoo u20 and a grandstream umc 61xx

Thanks in advance for your help ....

[James_Yealink]

Hi Charlies,

You use blind transfer or attended transfer?
The ringtone should be different with the two transfer method.

Regards,
James

[Charliestott]

Hi james
I use both methods you mention, but the ring tone seems to be the same as an incoming call from outside the network (ie: external)
Thanks

[John_K]

I've done this by specifying different 'Internal Ringer Text' settings with different rings assigned for each 'Type'

IE for my 'Internal' calls I add a Sip Header of 'Alert-Info: InternalRing' and then I have 'Internal Ringer Text' set to 'InternalRing' and 'Internal Ringer File' set to 'Ring5.wav'

You will have to see if your PBX can send different alert-info strings for each of those kinds of calls, If it can then it should be easy to implement.