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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Ring Tones (/showthread.php?tid=3853)
Ring Tones - Charliestott - 05-23-2015 12:34 AM
Hi
I have an issue with a pbx and distinctive ring tones.
what i need is the following .
Phones are t20's t26. t38. t42, t46's w52's (28 total)
so
external call tone 1
internal call tone 2
external call transfer tone 2 ? (shows as internal call should be tone 1)
external call on hold and transfer should be tone 2 !!
Hope this can be answered and is possible.
i have a Zycoo u20 and a grandstream umc 61xx
Thanks in advance for your help ....
RE: Ring Tones - James_Yealink - 05-23-2015 05:47 AM
Hi Charlies,
You use blind transfer or attended transfer?
The ringtone should be different with the two transfer method.
Regards,
James
RE: Ring Tones - Charliestott - 05-24-2015 04:02 AM
Hi james
I use both methods you mention, but the ring tone seems to be the same as an incoming call from outside the network (ie: external)
Thanks
RE: Ring Tones - John_K - 06-02-2015 06:49 AM
I've done this by specifying different 'Internal Ringer Text' settings with different rings assigned for each 'Type'
IE for my 'Internal' calls I add a Sip Header of 'Alert-Info: InternalRing' and then I have 'Internal Ringer Text' set to 'InternalRing' and 'Internal Ringer File' set to 'Ring5.wav'
You will have to see if your PBX can send different alert-info strings for each of those kinds of calls, If it can then it should be easy to implement.