Hold Failing in firmware 35.80.0.125

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Threaded Mode \| Linear Mode Hold Failing in firmware 35.80.0.125
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Lucia_Yealink Offline

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Posts: 467

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Post: #2

RE: Hold Failing in firmware 35.80.0.125

Hi Alan,

Thank you for you detail information. About your issue, please update the firmeware to the latest firmware(35.80.0.130) and do test again, if the issue still exist, please kindly share us more information below to do trouble shooting:
1. Please provide the level 6 syslog, config.bin and pace trace when reproduce the issue. About how to get the three files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=313

You can send the files to Lucia@yealink.com.
2. How many phones you have in total? And how many of them have the issue?
3. How often does the issue happen? Such as once a day?

Thank you for your information in advanced.
Best Regards,
Lucia

10-28-2016 09:18 AM

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Messages In This Thread

Hold Failing in firmware 35.80.0.125 - alan.coulter@seera.com.au - 07-07-2016, 11:19 AM

RE: Hold Failing in firmware 35.80.0.125 - Lucia_Yealink - 10-28-2016 09:18 AM

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