Line Buttons Randomly stop working

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Threaded Mode \| Linear Mode Line Buttons Randomly stop working
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,546

Joined: Jan 2014

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Post: #2

RE: Line Buttons Randomly stop working

(10-02-2024 10:06 PM)OurAccount Wrote: I have 4 phones at one location that just the line buttons randomly stop working. When you push them nothing happens. Then you reboot them by unplugging then and plugging them back in and they work as they should. These are T46U phones and we are on firmware 108.86.3.4. I am not sure if there are logs that I can look at or not. Keep in mind that I have 3 other locations that this doesn't happen to. Well not that I know of. Any help would be great

Hi,

Please supply the telephones with their own separate power supply, instead of using PoE to see if the problem goes away.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

10-05-2024 05:29 PM

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Messages In This Thread

Line Buttons Randomly stop working - OurAccount - 10-02-2024, 10:06 PM

RE: Line Buttons Randomly stop working - complex1 - 10-05-2024 05:29 PM

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