VP59 Phone stuck on screen VCS Mode unavailable

[enasxristis]

Using this link :
https://ticket.yealink.com/portal/question-list

You may see the lists of your open tickets.

(05-29-2024 09:35 PM)Kreacasa Wrote:  maybe then there is hope that they will answer me too, among other things I can't even find an entry to recover open tickets, the notifications only arrive via email?

(05-29-2024 09:14 PM)enasxristis Wrote:  UPDATE / SOLVED :
For anyone have the same problem in the future...

If you can not login to the GUI the username is: admin
password: 0000

It seams that the ONLY way is for the support to send the/a license file which the filename is in a form: License_PHONEMACADDRES.dat
You logging to the GUI and select the upload license file (there are no other options either way). After the upload, you make a reboot - just to be sure-... and you are ok.


Finally got some reply to a ticket (after 2 months) and now I'm waiting for another 2 phones to respond ....( let's hope)