T46S. User hear the customer when he's on wait

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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,549

Joined: Jan 2014

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Post: #2

RE: T46S. User hear the customer when he's on wait

(03-11-2024 09:17 PM)o.fraiture Wrote: Hello,

I have a weird issue with a t46s. When a customer call and he's putted on wait, we can still hear what the customer say ( the customer hearing the waiting music ).

the software is on 66,86,188,1

Is there anyway to have the firmware to try a reset or update ?

Thanks in advance,

Olivier

Hi,

Please contact Lydis and ask them for the newest firmware available.
Should be 66.86.188.6 or higher.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

03-12-2024 07:19 PM

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Messages In This Thread

T46S. User hear the customer when he's on wait - o.fraiture - 03-11-2024, 09:17 PM

RE: T46S. User hear the customer when he's on wait - complex1 - 03-12-2024 07:19 PM

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