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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T46S. User hear the customer when he's on wait (/showthread.php?tid=47494)
T46S. User hear the customer when he's on wait - o.fraiture - 03-11-2024 09:17 PM
Hello,
I have a weird issue with a t46s. When a customer call and he's putted on wait, we can still hear what the customer say ( the customer hearing the waiting music ).
the software is on 66,86,188,1
Is there anyway to have the firmware to try a reset or update ?
Thanks in advance,
Olivier
RE: T46S. User hear the customer when he's on wait - complex1 - 03-12-2024 07:19 PM
(03-11-2024 09:17 PM)o.fraiture Wrote: Hello,
I have a weird issue with a t46s. When a customer call and he's putted on wait, we can still hear what the customer say ( the customer hearing the waiting music ).
the software is on 66,86,188,1
Is there anyway to have the firmware to try a reset or update ?
Thanks in advance,
Olivier
Hi,
Please contact Lydis and ask them for the newest firmware available.
Should be 66.86.188.6 or higher.