PoE not working but AC power works

[Chris708]

(08-17-2016 02:20 AM)craigreilly Wrote:  If the reseller is not RMAing them then thy are not an authorized reseller.
Sorry for the bad experience.

You are right - for the most part - this is community based - with an occasional visit from a Support Rep.

I think the reseller just doesn't do technical support...they are using Yealink for support but the reseller will do the RMA.

Not really a bad experience, just different/odd and things will get smoother once I have done it a couple times.