+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: unregister after call timeout (/showthread.php?tid=4102)
unregister after call timeout - batchen - 07-12-2015 07:26 PM
We have a weird problem. After a non successfull call (like a very long number and such), the phone (Yealink-any) gets "call time out" and then loses it registration.
I ran wireshark and noticed that the phone does not ACK to the 487 requst terminated, so the server is sendindgit multiple times.
fllow:
PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<----------------
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
OPTION sip2002@X.X.X.X<---
200 OK---------------->
487 Requst terminated<--
200 OK---------------->
REGISTER-------------->
and then it reregister.
and this is a regular CANCEL i did -
fllow:
PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<-----------------
ACK-------------------->
I am using Asterisk on Centos.
RE: unregister after call timeout - Yealink_Michael - 07-13-2015 05:21 PM
(07-12-2015 07:26 PM)batchen Wrote: We have a weird problem. After a non successfull call (like a very long number and such), the phone (Yealink-any) gets "call time out" and then loses it registration.
I ran wireshark and noticed that the phone does not ACK to the 487 requst terminated, so the server is sendindgit multiple times.
fllow:
PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<----------------
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
OPTION sip2002@X.X.X.X<---
200 OK---------------->
487 Requst terminated<--
200 OK---------------->
REGISTER-------------->
and then it reregister.
and this is a regular CANCEL i did -
fllow:
PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<-----------------
ACK-------------------->
I am using Asterisk on Centos.
hi
thanks for your information
please tell me your phone model and firmware ,if it is not the last firmware , please do a upgrade and reset first , last firmware download link :
http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage
if issue still exist on the last firmware , please provide us the corresponding trace file we need, trace file including pcap file, config bin and syslog file , for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319
thanks
RE: unregister after call timeout - batchen - 07-14-2015 08:10 PM
Hi,
so i tried to upgrade but i get that Invalid file name for 2.73.0.40.rom :/
anyway , my phone is T28
Firmware Version 2.72.18.4
Hardware Version 1.0.0.39
and it is happnig throw severl Yealink phons so i dont know how it could be related.
i add pick up on the number 443585325623523
thanks
RE: unregister after call timeout - batchen - 07-20-2015 05:33 PM
(07-14-2015 08:10 PM)batchen Wrote: Hi,
so i tried to upgrade but i get that Invalid file name for 2.73.0.40.rom :/
anyway , my phone is T28
Firmware Version 2.72.18.4
Hardware Version 1.0.0.39
and it is happnig throw severl Yealink phons so i dont know how it could be related.
i add pick up on the number 443585325623523
thanks
????