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+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: T20P request IP address after Static IP config (/showthread.php?tid=2838)
T20P request IP address after Static IP config - Dave Clements - 11-22-2014 10:34 AM
We have 5 T20P phones and I am having a problem configuring one of them. I am fairly new to our phone system and am still trying to figure some things out.
I am trying to manually add the IP address etc. after a factory reset. The firmware level is 9.71.0.224
Step 1
Menu - Settings - Advanced (PW) - Network - Wan Port
IP Mode = IPv4
IP address 192.168.0.103
Subnet Mask 255.255.255.0
Default Gateway 192.168.0.1
Pri DNS 192.168.0.10
Sec DNS 8.8.8.8
With the exception of the IP address all the other values are the same on other phones
Press OK - responds Saving .... Please wait
When I check Static IP has * at side
Step 2
Select Reboot - responds Warning Reboot?
Press OK
Responds - Please Wait
Initializing ... Please Wait
Obtaining IP Address ... Please Wait
Network Unavailable
Step 3
Press OK 1: IP Address displays as 0.0.0.0
Press Down 2: Mac (is correct)
3: Firmware level (is correct)
4: More
Press OK IP, 0.0.0.0.
Wan type - Static IP
Down Wan IP, Mask, Gateway are 0.0.0.0
Pri and Sec DNS are blank
If I repeat Step 1 all the values I see are exactly as I entered them.
The default gateway does provide DHCP services to devices requesting them but it seems to me the T20P in question should not be requesting an IP address.
Any ideas?
RE: T20P request IP address after Static IP config - harun_91 - 11-26-2014 10:30 PM
The static IP address that you are trying to write in, might be used by another machine (device). Try a different IP address, if that does not work, check your DHCP (pool) configuration. The pool might be full or you are using something out of the boundaries.
RE: T20P request IP address after Static IP config - Lucas1 - 12-01-2014 06:25 PM
Hi Clements,
This is a yealink technical support.Nice you contact you.
If you set DHCP ,your phone will get IP normal ?Please write down all parameter.
Then please try to set parameter that you write down in static IP process , and try again.
If all not OK, maybe VLAN or LDAP issue,so please check these configuration.
If all no OK,could you please upgrade to latest firmware and try again??http://www.yealink.com/SupportDownloadfiles_detail.aspx?ProductsID=64&CateID=187&flag=142