T-19 - Default Softkey Labels - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +--- Thread: T-19 - Default Softkey Labels (/showthread.php?tid=1629) |
T-19 - Default Softkey Labels - Bryan Nelson - 04-23-2014 03:01 AM I am working on setting up provisioning for the T-19p phones, and I am running into a strange issue. The default label for the far left softkey appears to have "history_Id" as the label on the idle screen, and when in the dialing screen, the same far left softkey has what appears to be "second_BUTTON" as the softkey label rather the the normal "Send". While I can fix this by setting up custom softkeys in our provisioning, I would prefer to use defaults where possible. Looking at the config dump, the softkeys appear to be setup properly, but do not display as listed in the config. I have attached a cfg and log file for reference. Firmware version 31.72.0.20 Thanks! <Dialing> <Disable> <Key Type="Empty"/> <Key Type="History"/> <Key Type="Switch"/> <Key Type="Favorite"/> <Key Type="GPickup"/> <Key Type="DPickup"/> <Key Type="Retrieve"/> </Disable> <Enable> <Key Type="Send"/> <Key Type="IME"/> <Key Type="Delete"/> <Key Type="Cancel"/> </Enable> <Default> <Key Type="Send"/> <Key Type="IME"/> <Key Type="Delete"/> <Key Type="Cancel"/> </Default> </Dialing> RE: T-19 - Default Softkey Labels - Bryan Nelson - 04-23-2014 04:31 AM Quick update -- I reverted to firmware version 31.72.0.1, and the softkey labels now appear normally. So, it appears that this issue was introduced in the latest version of firmware. I re-updated to the latest version 31.72.0.20, and the broken softkey labels re-appeared, so it does not appear to be an issue with a single upgrade. For now, I will be using version 31.72.0.1, but I would like to keep this updated to the latest version when this is fixed. Thank you! RE: T-19 - Default Softkey Labels - Yealink Support - 04-23-2014 07:12 PM Thanks to your opinions. We have reproduced this issue. I have submitted this issue to our R&D. They will fix it in V73. RE: T-19 - Default Softkey Labels - gbizit - 05-13-2014 03:45 AM We have exactly the same issue here on our T19 phones with the latest firmware loaded. RE: T-19 - Default Softkey Labels - Bryan Nelson - 05-13-2014 03:49 AM (05-13-2014 03:45 AM)gbizit Wrote: We have exactly the same issue here on our T19 phones with the latest firmware loaded. Good to know I'm not crazy! Thanks. |