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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T21P E2 can't register(stuck at Registering ..) (/showthread.php?tid=11256)
T21P E2 can't register(stuck at Registering ..) - myombo - 11-04-2015 09:23 PM
Hi,
I am having two phones(T21P E2) which can not register.
I have tried with different firmwares(52.80.0.60 and 52.80.0.70) with no succes.
I have analysed the SIP messages and everything seems to be ok but its like the phone doesn't understand the "200 Ok" for registration.In my registrar server i can see my line registered(and i can receive calls) but the account status(at the phone's web interface) stays at registering(Not registered).This leads to the message "No service" on the screen and as a result i cant make calls.
I have attached the files, config.bin and pcap(log level 6) file for analysis.
Thanks in advance for your help.
RE: T21P E2 can't register(stuck at Registering ..) - Yealink_Michael - 11-05-2015 05:25 AM
hi
thanks for your information
from the pcap file , i can see that phone (192.168.1.127) send register message to SIP server (192.168.1.123) but get no reply from the server side , this is the reason why phone can't registered , see screen short below :
[attachment=1837]
so , please check with the server side , whether the 200OK is send to the correct ip address and port ?
you can upgrade to the newest firmware and test again :
http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-8-7%2F6%2F369c6fda-c0f4-4816-a8ee-a6fe4d240f7b%2FT21P_E2-52.80.0.70.zip
TKS & BR
Michael