T21P E2 can't register(stuck at Registering ..)

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Threaded Mode \| Linear Mode T21P E2 can't register(stuck at Registering ..)
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myombo Offline

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Posts: 9

Joined: Mar 2015

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Post: #1

T21P E2 can't register(stuck at Registering ..)

Hi,

I am having two phones(T21P E2) which can not register.
I have tried with different firmwares(52.80.0.60 and 52.80.0.70) with no succes.

I have analysed the SIP messages and everything seems to be ok but its like the phone doesn't understand the "200 Ok" for registration.In my registrar server i can see my line registered(and i can receive calls) but the account status(at the phone's web interface) stays at registering(Not registered).This leads to the message "No service" on the screen and as a result i cant make calls.

I have attached the files, config.bin and pcap(log level 6) file for analysis.

Thanks in advance for your help.

Attached File(s)
.bin

config.bin (Size: 142.52 KB / Downloads: 0)
.pcap

52.80.0.60_20_0_44.pcap (Size: 256.95 KB / Downloads: 1)

11-04-2015 09:23 PM

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Messages In This Thread

T21P E2 can't register(stuck at Registering ..) - myombo - 11-04-2015 09:23 PM

RE: T21P E2 can't register(stuck at Registering ..) - Yealink_Michael - 11-05-2015, 05:25 AM

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