10-29-2013, 09:15 PM
Hi,
I'm trying to use a DSSKey to transfer calls but is not working the way i expected.
I'm doing the following procedure:
A calls B, B answer the phone, B hit's the transfer button and the DSSKet to C.
I tried to change the setting Features > Transfer > Transfer Mode Via Dsskey but the only mode that works for me is the "New Call"(not desired), using the Blind Transfer/Attended Transfer the call always returns to B in the scenario described above.
I'm using the 2.71.0.140 with a account in my Broadsoft system.
Thanks in advance.
I'm trying to use a DSSKey to transfer calls but is not working the way i expected.
I'm doing the following procedure:
A calls B, B answer the phone, B hit's the transfer button and the DSSKet to C.
I tried to change the setting Features > Transfer > Transfer Mode Via Dsskey but the only mode that works for me is the "New Call"(not desired), using the Blind Transfer/Attended Transfer the call always returns to B in the scenario described above.
I'm using the 2.71.0.140 with a account in my Broadsoft system.
Thanks in advance.