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Using a DSSKey to transfer calls.
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Ricardo Martins Offline
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Posts: 4
Joined: Oct 2013
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Post: #1
Using a DSSKey to transfer calls.

I'm trying to use a DSSKey to transfer calls but is not working the way i expected.

I'm doing the following procedure:

A calls B, B answer the phone, B hit's the transfer button and the DSSKet to C.

I tried to change the setting Features > Transfer > Transfer Mode Via Dsskey but the only mode that works for me is the "New Call"(not desired), using the Blind Transfer/Attended Transfer the call always returns to B in the scenario described above.

I'm using the with a account in my Broadsoft system.

Thanks in advance.
10-29-2013 09:15 PM
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Using a DSSKey to transfer calls. - Ricardo Martins - 10-29-2013 09:15 PM

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