Yealink Forums

ok

T46G
Version
Firmware Version 28.73.0.50
Hardware Version 28.2.0.128.0.0.0

Voip Provider: Sipagte Team Account.

I configured BLF Key and they work fine. I can use pick up call by adding *9 inside the extension field ..
I can start internal calls to the phones on BLF key by clicking.
the only this ist I can´t transfer calls to phone by use of BLF keys.

I have to use this to transfer calls * 3 [number] #

if I use the transfer key and type this manually .. it works fine but if I use the
dsskey .. a call is established but if you try to transfer nothing happens and the display says "transfer" failed. Ok because of this I changed the following settings

In your phone's Web Settings and go to 'Features' --> 'General Information'
set 'DTMF Replace Tran' to Enabled
Enter *3 into the 'Tran Send DTMF' field:
Yealink Transfer Key

Under 'Account' --> ''Advanced'' make that 'DTMF Type' is set to 'RFC2833'.

http://help.sipgate.co.uk/hc/en-gb/artic...-IP-Phones

Now nothing happens anymore .. I just hear "transfer" and on-hook signal

if I enter *332# into the 'Tran Send DTMF' field (32 is one of the numbers I want transfer to) ist works fine. But only to 32 of course ..

So I enabled "Send Pound key" and changed to *332 into the 'Tran Send DTMF' field .. this works fine..

But if remove the 32 and change back to *3 it´s not working again.. It seems that
if I press the DSSkey a "*3#" is send .. and the nummer is missing.

Any hints what to do here ?

I didn´t find any answer in any forum ..

Thank you.

Would you please help check if below method can work?
configure one DSS key as the prefix key , the value is *3, disable the " DTMF Replace Tran" feature.
during the call, press the transfer key , and then the prefix + BLFkey
please check if it can work.
Best Regards!
Flora

Hello,

I have the same problem.

The base problem is that if enable "DTMF Replace Tran" and DSS (MEMO) key in BLF mode phone send only Transfer DTMF code.

DTMF Replace Tran: enabled
Tran Send DTMF: ##

Memory 1 key:
Type: BLF
Value: 302
Line: Line 1
Extension: 302

In call progress I press Transfer button then phone send ## DTMF. It is ok. After press Memory 1 key phone send ## DTMF again. It is not ok.
If I press only Memory 1 button, Phone send ## (Tran Send DTMF). Missing the extension value.

My phone is Yealink T26P
Firmware Version 6.73.0.50
Hardware Version 4.0.0.38

Thank You
Istvan