Yealink Forums

Yealink Forums > IP Phone Series > Phone specific topic > T2xP Series > [HELP] T28P and BLF (phone freeze)
Full Version: [HELP] T28P and BLF (phone freeze)
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2

egonzalez

01-27-2015, 01:18 AM
Hi, I have a problem with phone T28P and Asterisk 1.4.

When I configure the BLF on the phone, the phone freezes, responds slowly, does not work well.
This is a symptom that is:
Code:
[Jan 26 13:27:34] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 90
[Jan 26 13:29:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 419
[Jan 26 13:30:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 1432
[Jan 26 13:35:37] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 1218
[Jan 26 13:36:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 95
[Jan 26 13:38:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 136
[Jan 26 13:40:31] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 81
[Jan 26 14:11:29] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 79
[Jan 26 14:13:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 85
[Jan 26 14:15:30] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 145
[Jan 26 14:16:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 234
[Jan 26 14:19:09] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 74
[Jan 26 14:23:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 93
[Jan 26 14:24:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 97
[Jan 26 14:30:01] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 88
[Jan 26 14:31:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 92
[Jan 26 14:33:18] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 78
[Jan 26 14:48:22] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 87
[Jan 26 14:52:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 81
[Jan 26 14:56:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 108
[Jan 26 14:58:28] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 756
[Jan 26 15:05:00] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 96
[Jan 26 15:06:39] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 89
[Jan 26 15:08:21] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 87
[Jan 26 15:10:10] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 82

I disconnect the expansions and the phone returns to work well.
Have 3 T28-P with 2 or 3 EXP39, two server with Asterisk 1.4.
Code:
Firmware Version    2.73.0.40
Hardware Version    1.0.0.53

EXP39    1    Hardware Version    32.0.0.0
EXP39    1    Firmware Version    5.16.0.0
EXP39    2    Hardware Version    32.0.0.0
EXP39    2    Firmware Version    5.16.0.0

Need any log?.

Best regards.

James_Yealink

01-27-2015, 06:39 PM
Hi,

How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?

Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)

If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/fir...3.0.17.rom

Regards,
James

egonzalez

01-28-2015, 12:38 AM
(01-27-2015 06:39 PM)Yealink_James Wrote: [ -> ]Hi,

How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?

Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)

If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/fir...3.0.17.rom

Regards,
James

Ok, thanks James.
Wait for my upgrade.

Best regards,
Emiliano.

egonzalez

02-04-2015, 01:20 AM
James, the problem persist Sad

Please see the video:
https://drive.google.com/file/d/0B1YzXIV...sp=sharing
In this video the phone has firmware: 2.73.0.17.rom.

Best regards.

James_Yealink

02-04-2015, 04:56 PM
Hi Emiliano,

Thanks for the video.
Can you get a pcap trace, level 6 syslog and config.bin file about the problem based on 2.73.0.40? I will send to our R&D for a check.

How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319

egonzalez

02-12-2015, 01:47 AM
Attach information.

egonzalez

02-13-2015, 09:15 PM
(02-12-2015 01:47 AM)egonzalez Wrote: [ -> ]Attach information.

James, any news for me ?.

Thanks!

egonzalez

05-04-2015, 10:15 PM
upupupup ! I need help!

James_Yealink

05-05-2015, 05:30 AM
Very sorry Emiliano.

We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.

And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.

Regards,
James

egonzalez

05-06-2015, 01:55 AM
(05-05-2015 05:30 AM)Yealink_James Wrote: [ -> ]Very sorry Emiliano.

We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.

And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.

Regards,
James

James, we have configured less than 60 blf on one T28P and other one have > 60 BLF.
Which model do you recomend for using more than 3 exp39?

Best regards
Pages: 1 2
Yealink Forums > IP Phone Series > Phone specific topic > T2xP Series > [HELP] T28P and BLF (phone freeze)
Reference URL's