Setting N/A for Softkey does not erase value.

[Barnabas]

I concur. That would be a 'must' feature to completely wipe out the old configuration and load the new one. That said, instead of putting "N/A" for every line that we need to make it blank, there should be a autoprovisioning line to "reset to factory settings" before loading the new configuration.

Currently, I have to remotely log into a pc and connect to the customer's phone to reset it and then upload the new configuration.

The new firmware with RPS link makes things much easier. I ask customer just to press the "OK" button for 10 seconds. It resets configuration and then goes to the Yealink's RPS server, which points to our configuration server.

Barnabas