Answer second call or make a call when busy

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Threaded Mode \| Linear Mode Answer second call or make a call when busy
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cloudneto Offline

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Posts: 1

Joined: Jul 2014

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Post: #10

RE: Answer second call or make a call when busy

Hello, please help me!

I also have not found a topic that answers my doubts, I hope it answered.

A user on a call and another comes, he can meet and let the other on hold. Ok. The problem in the call center that second link records as abandonment if not answered. What do I want this second connection or touch, is simply busy and transfer to another user.

In each line configuration is to enable 'single line' but does not work.

Ops! Yealink T20P have device.

(This post was last modified: 02-24-2015 01:19 AM by cloudneto.)

02-24-2015 01:11 AM

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Messages In This Thread

Answer second call or make a call when busy - spapakons - 11-03-2013, 04:42 AM

RE: Answer second call or make a call when busy - Yealink Support - 11-11-2013, 05:16 PM

RE: Answer second call or make a call when busy - jdackert - 11-19-2013, 01:29 AM

RE: Answer second call or make a call when busy - rkellogg - 09-19-2014, 09:36 AM

RE: Answer second call or make a call when busy - rkellogg - 01-27-2015, 02:15 AM

RE: Answer second call or make a call when busy - rlsabin - 11-19-2013, 04:26 AM

RE: Answer second call or make a call when busy - jdackert - 11-19-2013, 05:11 AM

RE: Answer second call or make a call when busy - Yealink Support - 11-20-2013, 05:15 PM

RE: Answer second call or make a call when busy - James_Yealink - 01-27-2015, 05:37 PM

RE: Answer second call or make a call when busy - cloudneto - 02-24-2015 01:11 AM

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