Enable BLF for RingCentral

[nace33]

In order to get the BLF to indicate whether a line is in use or not, you need the user code that ring central uses. I got these codes using the pre-programmed ring central phones (which I returned). I don't know how to acquire the user code w/o the pre-programmed phone, although you could probably call ring central. I have found their customer service to be excellent.

My user codes are in the following format, 'blfXXXXXXXXXX'. I don't recall anymore if I added the 'blf' code or whether that was part of the code from ring central.

Once you have the code, phone setup is easy, just follow the following steps (Presuming you have already setup your ring central account on the phone):

1) Login to your phone using your web browser (or do it manually on the phone);
2) Goto the 'DSSKey' menu;
3) Set one of the 'Line Key' items to type 'BLF' with value being your user code (i.e. your 'blfXXXXXXXXXX' code).
4) Click 'Confirm'

I have noticed that from time to time the BLF lights can get out of sync, but honestly isn't too big an issue.