[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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link status disconnected network unavailable
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Yealink Support Offline

Posts: 2,684
Joined: Dec 2012
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Post: #2
RE: link status disconnected network unavailable
Hi rilliam,

May be you change the network setting in your phone.
1. Do you ever reset to factory and reboot, then try again?
2. And this issue may be related to the network invironment. Could you please describe the network invironment at that time?
Do you use a hub or switch?
3. Please upgrade your firmware to our latest version and check again.

3. If this issue is still on,please supply us Syslo level 6,confi.bin and trace.
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.

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10-23-2013 02:39 PM
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RE: link status disconnected network unavailable - Yealink Support - 10-23-2013 02:39 PM

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