No ringing tone when dialling out

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Threaded Mode \| Linear Mode No ringing tone when dialling out
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Yealink Support Offline

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Post: #2

RE: No ringing tone when dialling out

Hi gambit,
Sorry for the issue.
1.Is there no ringing tone when one handset calls the other handset
or it just happens when dial out?
2.The issue hapeens all the time or accidently?
3.What firmware are you using?
4.Could you provide PCAP trace(or wireshark trace), syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us,we will try to reproduce the issue and analyze, hope you can kindly understand.

Thanks

Attached File(s) Thumbnail(s)

10-14-2013 02:44 PM

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Messages In This Thread

No ringing tone when dialling out - gambit - 10-12-2013, 10:39 PM

RE: No ringing tone when dialling out - Yealink Support - 10-14-2013 02:44 PM

RE: No ringing tone when dialling out - kg4ysy - 10-17-2013, 04:53 AM

RE: No ringing tone when dialling out - gambit - 10-19-2013, 09:18 PM

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