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Hold behavior
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Yealink Support Offline
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Posts: 2,684
Joined: Dec 2012
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Post: #2
RE: Hold behavior
Hi Armstrong,

The hold behavior of 71 is the same as 61. There is no change on hold behavior from 61 to 71. Can you check the user's steps on hlod and dials another extension is as same as mine like following?

1. User must press the New Call softkey after press the Hold button. User input the wanted extension number then press send on the New Call interface.
   
   
2. Your customer's problem might be he just press the extension number without press the New Call softkey after press the Hold button.

Thanks.
10-14-2013 10:49 AM
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Messages In This Thread
Hold behavior - r_armstrong - 10-12-2013, 02:00 AM
RE: Hold behavior - Yealink Support - 10-14-2013 10:49 AM

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