[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Hold behavior
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: Hold behavior
Hi Armstrong,

The hold behavior of 71 is the same as 61. There is no change on hold behavior from 61 to 71. Can you check the user's steps on hlod and dials another extension is as same as mine like following?

1. User must press the New Call softkey after press the Hold button. User input the wanted extension number then press send on the New Call interface.
   
   
2. Your customer's problem might be he just press the extension number without press the New Call softkey after press the Hold button.

Thanks.
10-14-2013 10:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Hold behavior - r_armstrong - 10-12-2013, 02:00 AM
RE: Hold behavior - Yealink Support - 10-14-2013 10:49 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 4,896 03-23-2018 02:52 PM
Last Post: Diego Juan
  T22P "RFC 2543 Hold" don't works StefanYohansson 3 15,816 06-19-2015 05:18 AM
Last Post: James_Yealink
  One-Way audio after on hold mahan77 7 17,770 05-21-2015 03:26 PM
Last Post: leemason
  wrong text string used in LCD while on hold Ret 0 4,509 05-16-2015 10:21 PM
Last Post: Ret
  No sound until I press & release "hold" hnp321 5 13,545 02-03-2015 02:04 AM
Last Post: CWR
  Long hold OK is not resetting the phone naftula 6 17,464 01-05-2015 08:51 AM
Last Post: Yealink_Peter
  T26P - Hold & Resume pamheld 9 25,593 12-10-2014 03:51 PM
Last Post: Yealink_Jim
  HOLD SIP message problem farhad.jalali@gmail.com 4 13,937 04-10-2014 04:58 PM
Last Post: Yealink Support
  Pull back a call from hold digitel 5 16,703 03-13-2014 06:14 PM
Last Post: digitel
  Outbound call while original inbound caller on hold philpandco 2 8,998 02-22-2014 06:42 PM
Last Post: philpandco

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication