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T2xP phones show only caller name, not phone number in call history
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valjan Offline
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Posts: 7
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Post: #3
RE: T2xP phones show only caller name, not phone number in call history
Hi, we already use the latest firmware version on all models (T20P, T22P, and T28P) and on each one of them when there is a missed call, the built-in phone display shows the callerid(name), while the web GUI interface shows callerid(num) field. It is then almost impossible to callback from the phone directly because the info on the display is useless for such a purpose, and employees have to enter the web GUI in order to find out who actually called them.

I have temporarily disabled this part of Asterisk dialplan, so we are not sending custom callerid(name) field anymore, so now when there is a missed call the callerid(num) is displayed on the phone display, however it would be really helpful if we could simply choose by ourselves which part of the info would be displayed in the case of missed call (name or number).

Regards,
Janko
11-21-2013 04:43 PM
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RE: T2xP phones show only caller name, not phone number in call history - valjan - 11-21-2013 04:43 PM

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