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We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
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answer on headset Yealink T21-E2
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renegadex Offline
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Post: #1
answer on headset Yealink T21-E2
Hello,

Please advise with the following problem.

I set the Yealink T21-E2 to put the client voice on headset (headset prior =1 parameter).

If i take the call using Genesys Agent Desktop the client voice is placed on speaker.

On Yealink T28 we don’t had this problem.
I try different version of firmware but no results.

Thanks!
(This post was last modified: 09-24-2015 10:12 PM by renegadex.)
09-24-2015 10:11 PM
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answer on headset Yealink T21-E2 - renegadex - 09-24-2015 10:11 PM

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