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Network Unavailable Requires User Input
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Yealink Support Offline

Posts: 2,683
Joined: Dec 2012
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Post: #4
RE: Network Unavailable Requires User Input
Hi lbroyles,
Sorry for the delay.
Last week is our public holiday
I can't reprodce this issue in my side. How about this issue now ?
Is the issue resolved?
If yes, could you share how do you resolve this issue ?
If not, could you kindly to reply the follow issue?
we want to help you to resolve this issue, but we need these information, then we can have analysis:
1.What the firmware are you using?
2.How many phones have the issue?
3.Every port of the switch have the issue?
4.Could you provide configuration of the switch?
5.Could you provide PCAP trace(or wireshark trace), syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.


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10-14-2013 11:21 AM
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RE: Network Unavailable Requires User Input - Yealink Support - 10-14-2013 11:21 AM

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